Privacy Policy

Effective Date: January 1, 2024  ·  Last Updated: June 2025

New Start Credit Pros ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully.

1. Information We Collect

We collect information you provide directly to us when you: • Fill out a contact form, booking form, or affiliate application on our website • Call or email us directly • Enroll in one of our credit repair programs The types of information we may collect include your name, email address, phone number, mailing address, and any other information you choose to provide. We may also collect your credit-related information as necessary to provide our services.

2. How We Use Your Information

We use the information we collect to: • Provide, maintain, and improve our credit repair services • Contact you about your account, appointments, or inquiries • Send you updates, promotional materials, and other information about our services (you may opt out at any time) • Comply with legal obligations • Protect the rights and safety of our clients and our business

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with: • Credit bureaus (Equifax, Experian, TransUnion) as necessary to perform dispute services on your behalf • Service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements • Law enforcement or government agencies when required by law or to protect our legal rights

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our website may not function properly.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information.

8. Your Rights

You have the right to: • Access the personal information we hold about you • Request correction of inaccurate information • Request deletion of your personal information (subject to legal obligations) • Opt out of marketing communications at any time by contacting us or clicking "unsubscribe" in any email we send To exercise any of these rights, please contact us at [email protected].

9. Credit Repair Organizations Act (CROA) Disclosure

As a credit repair organization, we are required to inform you that you have the right to dispute inaccurate information in your credit report yourself, without the assistance of a credit repair organization. You also have the right to cancel your contract with us within three (3) business days of signing, without penalty.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated effective date. Your continued use of our website or services after any changes constitutes your acceptance of the new policy.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: New Start Credit Pros Florida Email: [email protected] Phone: (727) 379-1740